0 comments

I googled "what's the fastest way to get my US passport?" USPASSPORT123.COM popped up, The website name is misleading, they make it sound like they are a Government Agency. I did not paid attention to that detail and went ahead and entered the website. Like a fool, I checked on "PASSPORT RENEWAL", once I clicked, THEN I got to see their fees. I have to say though, once I cooled down and calmed myself I have to admit that they did a really good job at protecting themselves with fine print and so forth. They made sure to have an answer to every issue at hand, including how quick you cancel, the "lady" on the phone by the name of Martha said that even if I cancel within 30 seconds I would still lose my $50.00, so basically they took $50.00 to do NOTHING!!, she also said that I should have read the fine print, she stated that the reason they keep the $50.00 was to "reserve" an expediting place at the issuing Government Agency. She also said that the purpose of their business was to expedite the passport, I explained I was not traveling until after the 24th of May, she said It didn't matter, since I "signed" a contract. When she explained about the non refundable $50.00 fee, explained it was clearly disclosed on the form, which is true and I agreed with her, but I told her that normally a business whether it would be an agency, a store, a real corporation, who would not issue refunds do it after the service has been rendered and one decides to cancel...

Anyway, I told her I needed to speak to her supervisor, in fact I wanted to speak with the general manager, and I was willing to go to the president of the corporation or the maximum authoritiy in the company, she refused to let me speak to a supervisor because according to her "there was noone in the office who would go against company policies and just issue a refund, I explained that it was my right to have the call escalated, she refused once again and said I needed to email the support department ans someone would get back to me... In other words, they want me to just give $50 away just for having a website where I filled up the application at.

If someone has had the same or a similar experience, please contact me, I am planning to take this people to court, even if I just get enough money to pay for the subpoena fees.. for me it is the principle.

I will give them the opportunity to make things right by speaking to their president or whoever will listen.

Anyway, if anyone is interested on file a multiple law suit, contact me at activeinvesting@aol.com

p.s. she also told me that the rest of the money will come in in 24 business days..

Had an Experience with USPassport123?

Write a review

Comments

Terms of Service
Post Comment
Cancel

You May Also Like

Thumbtack - Great Concept, but too many Fraudulent Requests for Services are Robot Generated! Thumbtack "I had reservations about THUMBTACK for quite some time now but I gave it a chance. I like the concept but CERTAINLY do not believe the professionals should be..." Read more Thousands of dollars in damage from Thumbtack pro Thumbtack "I recently purchased a house in NJ. I used Thumbtack.com to find a hardwood floor refinisher. I located a 11 times 5 star reviewed company called DLS flooring on Thumbtack’s..." Read more Tapia Locksmith Tapia Locksmith "I was scammed by a Val Tapia when I was forced to call a local napa locksmith after having my car keys stolen. He promised to delete all keys from..." Read more KRW Associates - "Financing" Nightmare Krw Associates "11/27/16 - My computer finally died, so I decided to shop around for a new gaming rig. I came across Xidax computers and liked what I saw. Since it is..." Read more Yelp - Yep Removed my Review twice about bad school Yelp "I left a review about Primerose Friendswood Texas on Yelp. It was about a child that needed reconstructive surgery on her finger and had to be put to sleep for..." Read more Miele - Product and service first class Miele "Have had two houses in the past twenty two years. First house dishwasher cook top and double oven. No issues. House from 12 years with counter top dishwasher and convection..." Read more Kate Spade - Insult to its customers Kate Spade "First time Kate Spade customer, Im looking to purchase a purse for my girlfriend. After an exhausting 30 minutes of looking I find something that I think she would like..." Read more Superjeweler - 3/4 Halo Ring Superjeweler "I am writing my review on the 3/4 Halo enhanced clarity ring I bought from Superjewler for $899.00 on 8/7/2017. Let me start by saying after reading the reviews I..." Read more